Below are answers to most common Frequently Asked Questions.  Please contact us directly if you don't see the information you need here at info@TheSecretCruise.com

 

 

Pre-Cruise:

 

The deposit of the cruise as well as optional VIP access is non refundable. The Secret Cruise price includes the price of the cruise ticket as well as $400 general admission per person for Seminar Access paid in full at time of booking. VIP access is an additional $400 per person paid in full at time of booking.

 

Final payment is due December 1, 2019.

 

You will see two separate charges on your credit card. One is from Royal Caribbean and one is from The Secret Cruise for event wristbands.

 

After final payment, cancellations should reference the refund / penalty structure noted on your confirmation.  Wristband cost is non-refundable.

 

**In order to receive these prices and be admitted to The Secret Cruise  events, you MUST make your reservations through The Secret Cruise via this website. Luxx Vacations is the Travel Agency of Record**

 

 

Documentation to board: Valid Passport or, If USA born, certified birth certificate and valid state issued ID card / driver’s license. Children under 16 only need their certified birth certificate.

 

Online check in begins 6 weeks prior to boarding, but no later than 3 days prior to sailing.

 

Boarding passes and luggage tags will be available to print after completing your online check in.

 

Parking is available at the pier and more info may be found at www.portofgalveston.com

 

Expect to use a credit card for on board expenses, as this is linked to your SeaPass account.

 

 

 

Cruise departure day:

 

Check in at the pier begins at 12:00 p.m. in Terminal 2.

 

Bring your valid identification to embark along with your boarding pass, luggage tags, and credit card.

 

Meet at Studio B after embarkation 1pm – 4 pm to check in for your event and to be issued wristbands.  Those not wrist banded will not be allowed into any of our private events on board.

 

You may bring as much checked luggage and carry on items as you would like however please note storage space in your cabin is very limited.

 

All food and drinks are included on board except specialty dining, specialty drinks, soda, or alcohol.  Main dining, buffets, water, tea, and coffee are included.

 

The Deluxe Beverage Package includes unlimited alcohol and can be purchased through Royal Caribbean once you are booked and have a reservation ID number.  Price is roughly $50 per day per person.

 

A $14.50 per person per day gratuity will be automatically added to each guest’s SeaPass account on a daily basis. Suite guests will see a $16.50 daily gratuity.